Why am I getting an unhandled exception error on my windows operating system when I try to open Prepware?
Unhandled exception errors can exist for numerous reasons. Prepware requires the software program to be run on the administrative account associated with the computer and not on a secondary account or network computer. Right clicking on the application and selecting “Run as Admin” can sometimes resolve this error.
Why do the ASA test prep products have so many more questions than the FAA website?
The FAA website only includes samples of typical questions. They do not provide the complete database of FAA Knowledge Exam questions. The ASA test prep materials include a much wider sampling of the questions you may be asked during your official test at the FAA testing centers. All of the questions you find in the ASA materials are true candidates for your test; you should study them as directed in the instructions to ensure your preparedness for the test.
Why did I get questions on my test that were not in the Test Prep book?
The FAA updates the question databases three times a year (usually February, June, and October). In order to provide you with the most current information, we must review the changes the FAA makes, and then publish them. This takes a little bit of time (usually a few weeks). If you take your test after the FAA has made the changes, but before we make the changes to our database, there is a chance you will see a new or changed question we have not yet published.
To stay as current as possible, visit our Test Updates page. There, you can sign up for email notification of future updates, and also obtain the current updates.
How can I get updates for my Test Prep book?
You can get updates for your Test Prep book on our update page. You can also sign up for email notification when new updates become available.
Why do I always get a lot of the same questions when I take a test in Prepware?
Prepware generates questions in a random manner, just like the actual FAA knowledge exam does. However, because of the way the tests are structured, you may get some of the same questions on a new test.
Consider the Private Pilot Knowledge Exam. There are 11 areas of concentration within the exam. Each of these areas has a different number of possible questions you could be asked on your test: Basic Aerodynamics (44), Aircraft Systems(45), Flight Instruments (57), Regulations (153), etc. A certain percentage of questions will be drawn from each area. So, if 10% of your test questions are to be on Basic Aerodynamics, the system will choose 6 questions from the 44 questions in that section. Likewise, if 10% of your test questions are to be on Regulations, the system will choose 6 questions from the 153 questions in that section.
As you can see, even though the test is generated randomly, the likelihood of you receiving the same questions from the Basic Aerodynamics section is higher than that of the Regulations section.
Why were there questions on my test that were not in Prepware?
The FAA upates the question databases three times a year (usually February, June, and October). In order to provide you with the most current information, we must review the changes the FAA makes, and then publish them. This takes a little bit of time (usually a few weeks) If you take your test after the FAA has made the changes, but before we make the changes to our database, there is a chance you will see a new or changed question we have not yet published.
To stay as current as possible, you should obtain updates, by choosing “Check For Updates” in the Help menu within Prepware. You can also sign up for email notification of future updates by visiting FAA Knowledge Exam Updates.
I am having trouble registering my Prepware, how can I fix this?
Prepware must be registered to gain access to Updates. A couple of things may be happening.
1) All versions of Prepware, with the exception of Prepware School, are licensed for one user who may install it on two machines. If this agreement is violated, you will be unable to register and obtain Updates.
2) When registering on a second computer, you must use the same first and last name, and email address you used to register the software
originally. Also, the system is case sensitive, meaning you must use upper or lower case letters exactly as you did originally.
If you have been locked out of the Updates, contact customer support at customerservice@asa2fly.com or by phone at 425-235-1500. Be sure to have your Activation
code ready for prompt service.
What is the difference between Prepware and Prepware for iPhone?
The full desktop version of Prepware is a comprehensive study and test utility. Test mode allows you to take timed tests, and to email scores from those tests to receive an endorsement. It also has a study mode, which provides the ability to select questions by subject or to search the full database. It is supported with a study guide for review, as well as explanations of the answers. Also included; the QuizMaker tool for creating customized quizzes, recording of your performance history, and the ability to re-test missed questions.
The Prepware Apps for iPhone and iPad provide many, though not all, of the functions available in the full desktop version and is therefore best suited as a supplement rather than a stand-alone study program. This application also has test and study modes. Study mode allows you to choose an area of study, review all related questions, and receive immediate feedback as to the accuracy of your answer. Explanations are provided on demand, so you may review as you work your way through the study session. Test mode offers a set number of test questions, grades your test, and when completed, provides a review of all test questions, correct and incorrect answers, and a score. Performance History is not saved beyond the current test, as it is in the full desktop version, and completed tests cannot be submitted to obtain an endorsement.
Does Prepware contain all of the FAA questions?
While it is true the FAA no longer makes the complete database of questions available to the public, ASA has been providing FAA Knowledge Exam preparation materials for more than 60 years. It is this experience and close interaction with the tests that help us maintain a true representation of the tests for your studying purposes. We have the largest sample of representative questions available—much more than what you might find in the FAA’s public data or in any competitive product. When used with a comprehensive ground school (class, DVD, textbook, etc.), ASA materials will prepare you for your test.
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