Privacy Statement for the ASA website
Aviation Supplies & Academics (ASA) has created this privacy statement in order to demonstrate our commitment to privacy. The following discloses our information gathering and dissemination practices for our MyASA and E-Commerce systems. By using the products and services, websites or portals, you consent to the data we collect and how we use and share it in accordance with this Privacy Policy. If you do not agree with the data we collect, you should not use the products, services, website or portals.
Information Collected
In order to purchase products from an online store, the purchaser must enter personal information. The information collected may include names, addresses, shipping information, credit card information, website preferences, the website that referred the purchaser, and any search phrases that were used to locate the ASA website. At no time will ASA sell, transfer, or otherwise use the collected information for any reasons other than for normal store operation and for statistical or diagnostic purposes.
Security
The ASA website has security measures in place to protect the loss, misuse and alteration of the information under ASA control. The ASA E-Commerce system uses industry standard SSL encryption when accepting payment information. In addition, sensitive credit card information is encrypted before storing. No monetary data is transmitted without an encrypted connection. All administrative areas in the system having access to purchaser data are password-protected and served only from SSL-encrypted areas.
Cookies
Cookies are used to deliver content, maintain the identity of purchasers, and track items the purchaser wishes to buy. A cookie is a small data file that some websites put on the local hard drive when visited. ASA cookies contain an encrypted authentication token which contains the information required to maintain the shopping cart. ASA system cookies will not cause direct harm to the files on the purchaser’s hard drive by attempting to re-write other files or any other similar malicious activities. In addition, the cookies are created so that they are returned only to the ASA E-Commerce site, and to no others.
How Long We Will Keep Your Personal Data
ASA will retain your personal data for as long as necessary to provide the relevant services, maintain business records to satisfy tax, legal and other regulatory requirements, and protect and defend against potential legal claims.
Access To Your Data and Other Rights
ASA tries to be as open as it can about the data that it processes and recommends you ask us if you have any questions about the data ASA holds on you.
EU Residents
If you are a resident of EU, you have the legal right to make a “subject access request.” If you exercise this right and we process personal data about you by automated means or as part of a filing system, ASA is required to provide you with a description and copy of that personal data and tell you why we are processing it. As well as your subject access rights, you may have a legal right to have your personal data rectified or erased, to object to its processing restricted. If you have provided us with data about yourself and the grounds for processing is Contract or Consent, you have the right to be given the data in machine readable format for transmitting to another data controller. If ASA is relying on Consent as the grounds for processing your data, you may withdraw consent at any time.
Contact Information
If you have any questions in relation to ASA’s processing of your personal data contact us at asa@asa2fly.com
Updates to the Privacy Policy, Terms and Conditions
ASA may make changes to its Privacy Policy and Terms and Conditions and may apply any changes to information previously collected, as permitted by law. When ASA makes material changes to the Privacy Policy and Terms and Conditions, ASA will notify you by posting the updated Policy and Terms and Conditions on the ASA website, and we will update the effective date at the end of Privacy Policy and Terms and Conditions.
Return Policy
The ASA return policy applies to ASA (Aviation Supplies & Academics, Inc.) products purchased directly from ASA, from the asa2fly.com website, or from ASA authorized distributors and dealers. Products that are not purchased directly from ASA must be returned to the place of purchase and are subject to their return policies.
Products purchased directly from ASA or from the ASA website can be returned directly to ASA provided the products meet the requirements established in this return policy. To return an item, contact ASA Customer Service via telephone at 425-235-1500 or email sales@asa2fly.com. Refunds will be credited back to the customer account used to make the purchase.
ASA will only accept returns of products that are unused, unopened, and in resalable condition. Exceptions include warranty items listed in the Warranty section below. Discontinued products or products which have been superseded (such as new editions of a textbook) are not subject to return unless they meet the ASA distributor cover return policy.
Test Prep Bundles, Test Guide Bundles, Online Ground School Notebooks, and eBook Bundles that include a Product Redemption Code inside the book may be returned if in original shrink-wrapped packaging, intact and unopened.
ASA is not responsible for return shipping expenses. Any costs associated with returning an item for refund will be the responsibility of the purchaser. Products may be returned if unused, unopened, and in resalable condition no later than 30 days of the date of purchase.
Digital products including Prepware Online, Prepware School, Prepware Download, Online Ground School, eBooks, Product Redemption Codes, and Video Downloads are NOT eligible for return or refund. If digital delivery of a product to a customer account fails, contact customer service at 425-235-1500 or via email at support@asa2fly.com.
Products Under Warranty
ASA AirClassics™ HS-1 Headset (ASA-HS-1A) - is warranted against defects in materials and workmanship for the life of the original registered owner.
CX-3 Flight Computer - comes with a 5-year limited warranty. The CX-3 is warranted against defects in materials and workmanship for 5 years from the date of purchase. Find out more about our CX-3 Warranty.
Flight Timer - comes with a 5-year limited warranty. The Flight Timer is warranted against defects in materials and workmanship for 5 years from the date of purchase. Find out more about our Timer Warranty
This warranty applies only to the normal use of the product, normal wear and tear excepted, in accordance with written use instructions, if any, provided with the product. This warranty does not apply to damage caused by accident, abuse, misuse, misapplication, or if modifications have been made to the product.
This warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. ASA specifically disclaims any and all implied warranties, including without limitation WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
To the maximum extent permitted by law, ASA is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition.
Return any defective unit along with the owner’s name, address, telephone number, and a brief description of the defect to ASA, 7005 132nd Place SE, Newcastle WA, 98059.
ASA reserves the right to change or modify this return policy at any time and without notice.